Terms

Terms & Conditions

Booking, cancellation, timings and payment terms for sessions and residential stays at Chale Abbey Studios.

Scheduling sessions and accommodation

Enquiries should be made directly through the studio. Let us know your requirements and we'll advise on price and availability. If you're happy to proceed, we require you to sign and date a copy of our booking form and, where necessary, arrange payment of a deposit.

A studio booking is confirmed once:

  • The client has signed and returned a copy of the booking schedule, or acknowledged agreement to it by email.
  • Any relevant deposits have cleared.

Cancellation

Once a booking has been confirmed, it is subject to the following cancellation charges:

  • Up to 14 days before the session date: 50% of total session cost.
  • Between 14–7 days before the session: 75% of total session cost.
  • Less than 7 days before the session: 100% of total session cost.

Rescheduling

If a confirmed session is cancelled and you'd like to reschedule, please let the studio know immediately. Where possible, we'll endeavour to reschedule your time, though we can't guarantee replacement studio time will be available, or that it will fall in a consecutive date range matching the original booking.

The relevant cancellation fee for the original booking still applies, and must be settled in full before any time can be rescheduled. Any balance owing is due on the last day of the rescheduled session.

Timings

A studio "day" is defined as a full day: 12 hours, 10am until 10pm. A day is inclusive of the following:

  • Setting up and sound checking before recording begins.
  • Packing down.
  • Any breaks for food.
  • Backing up to hard drives / burning CDs.

We'll endeavour to provide rough time allowances for the above, so you can schedule your day accordingly.

Overtime

If you choose to work beyond the agreed timeframe, an overtime charge of £60 + VAT is payable upon the commencement of each new hour. The studio's assistant or engineer will notify you 15 minutes before the session ends. It's the client's responsibility to allow enough time at the end of the day to pack down and back up.

Payment

Unless stated otherwise, all invoices and account balances should be settled on or by the final day of your session. We'll ensure a final invoice is delivered to you in good time to facilitate this:

  • We do not accept card payments.
  • Invoicing details should be confirmed prior to the session. Please provide details of any third parties responsible for settling the invoice — we hold the party named on the invoice solely responsible for settling it.
  • Late payments of 28 days or more will be subject to interest charges.
  • Chale Abbey reserves the right to withhold any recorded materials if invoices are not settled by the agreed time. This also applies to devices or drives brought by the client for taking materials away.